Google Play Error: There is a solution for each error message

The Google Play Store is not only an inexhaustible source of new apps, but also numbers error codes. Here are the ...


You can not download, install, or update an app from the Play Store? Or an update can not be installed? Probably you encounter one of these error codes. We have looked at them more closely and provide you with simple solutions.

General solutions

There are a few basic ways to solve Google Play bugs that can handle almost every error code:

  • The caching of the Play Store / Google Play Services / Google Services Framework cache
  • Delete the app data from Play Store / Google Play Services / Google Services Framework
  • Removing the play store updates
  • Delete and re-create the Google Account
  • Resetting the device to factory settings
We've summarized all these steps for you in this article, which is why we do not show them again here. However, one does not always have to resort to one of these means. This will be about solutions, which we know have helped specifically with the respective mistakes.

If there is no known solution other than the one mentioned above, try this in the order given. It is almost guaranteed that the problem can be solved in this way. Caution: On different devices, the navigation shown below is slightly different. Our details refer to Stock-Android, which occurs in Nexus and Moto devices.

If nothing happens in the Google Play Store ... / © COOLANDROIDTIPS

Play store error DF-BPA-30

Problem: The download can not be started on the smartphone

Solution: There is still no elegant solution to the problem. The best option is currently to download the desired app from another device, such as the desktop browser. For this, you must logically log in with the same Google account.

Play store error BM-RGCH-06

Problem: You can not redeem your voucher code.

Solution: Resets the Play Store once.

Play store error rpc: s-3

Problem: The app can not be downloaded.

Solution: Resets your Google Account.

Play store error DF-DLA-15

Problem: You can not download an app update.

Solution: Clears the play store cache. If this does not help, reset the Google Account.

Play store error when retrieving

Problem: An app or an update can not be downloaded. Google can not retrieve your account information.

Movie Stars Solution: Wait for the Google services to work properly again. Resets your Google Account. Restarts the phone. Restarts the Play services.

Play store error "Invalid package file"

Problem: The app can not be downloaded from the Play Store.

Solution: Deletes and restarts the cache as well as app data from the Play Store.

Play store error 8

Problem: The app download crashes in the middle.

Solution: Checks the version of your Google Play services. Deletes its cache.

Play store error 18

Problem: You can not reinstall an uninstalled app.

Solution: Many users have ejected and inserted the MicroSD card. For all others, there is no way to bypass the factory reset, because without root permissions you can not delete the corrupt app data otherwise.

Play store error 20

Problem: An app can not be installed because free space is too tight.

Movie Stars Solution: Free memory.

Play store error 103

Problem: Occurs with users who have linked different devices to the Play account. Google Play also displays incompatible devices with error code 103 as incompatible.

Solution: As a rule, the problem is solved by itself within 48 hours, because then Google's server resets the signature storage and checks your devices for compatibility again.

Play store error 975

Problem: The new error 975 is rare, but is still unresolved.

Solution: Still, you need to address the specific problem to Google until a general solution is known.

Error message: "Authentication required"

Problem: The Google Play Store ejects the "Authentication Required" error message. You can only click on the message, but no further actions are possible.

Solution: The error can be solved in two ways. If you are lucky, it is sufficient to delete the data from the Google Play Store (see General Solu- tions).

If this does not help, you can remove the error from your smartphone with the following actions:

  • Removes the Google account from the settings.
  • Deletes the App data from the Play Store.
  • Uninstall the Google Play store updates.
  • Add your Google account again.
If this still does not help you, you have nothing left but to repeat the steps. However, you should restart your smartphone or tablet between the individual actions.

Google Play Error 24

Problem: Error code 24 can not install an app from the Google Play Store.

Solution: The easiest way to solve the problem is to reset the Google Play Store or clear the cache.

Google Play Error 101

Problem: Application can not be installed because too many apps are already installed.

Solution: Here you go in three steps, between which you again the installation of the new app can taste:

  • Uninstalls apps that you no longer use.
  • Deletes the app data from the play store
  • Reestablish your Google Account

Google Play Error 110, 495, 504, 924, 940, 941, 961, DF-BPA-09, DF-BPA-10, rh01 / rpc: s-

Problem: An app can not be installed.

Solution: Try it with the general solution approaches. Was the app paying, and you want your money back? If you paid the app in the past two hours, you can get a refund. The paid amount will be credited to you as Google Play credit. If the developer does not allow a refund, you should contact him.

Google Play Error 194

Problem: Error code 194 in the Google Play Store can not download an app or the download suddenly crashes.

Solution: To solve the problem with error code 194, you should first clear the cache and delete data. After that, the download should work again. If not, remove the Google Play store updates. Do not worry, the updates will be reinstalled later. By removing the updates in the short term, the error code 194 should no longer occur.

Delete data and clear cache, then the download should work again. © COOLANDROIDTIPS

Google Play Error 403

Problem: This error in the Google Play Store usually occurs when you try to download an app again or load an app update.

Solution: Since this error often occurs when you are using multiple accounts to download apps, it may be sufficient to log in with another account. If the issue occurs when updating or re-downloading an app, it is advisable to log in with the account under which the app was originally downloaded. Also a previous uninstallation of the problematic app can help.

Google Play Error 406, 911

Problem: Can not download app. Your IP is not eligible for the content.

Solution: In the forums of the XDA-Developers circulates a helpful solution. Turn off your Wi-Fi, reset the Play Store app data, and restart the app with the mobile data connection. Once the Play Store is set up again, you can turn on the Wi-Fi connection again and properly download and install apps.

Google Play Error 413

Problem: Downloads and updates are not possible.

Solution: This Google Play store error code often correlates with the use of a proxy. Apart from the standard tips mentioned at the beginning, there are numerous reports from users who could easily solve the problem by disabling their proxy. Go to Settings> More ...> Mobile networks> Access points (APNs) to delete the proxy. In the WLAN, you can adjust the settings for your current access point by long tapping its name and displaying the advanced settings for it.

Google Play error 481

Problem: Error with the Google Account.

Solution: Deletes your account and renews it.

Google Play Error 491

Problem: Downloads and updates are not possible.

Solution: Deletes your account and renews it. Also deletes Google Play services data. So let Google Play Error 491 fix.

Google Play Error 492

Problem: Apps can not be installed

Solution: This Google Play error is often related to the Dalvik Cache, where a directory of all apps installed on the smartphone is created. To clear this cache, enter the recovery mode (when the power is off, press Volume Down and Power Button at the same time - but varies from device to device). There you will find the corresponding options for deleting the cache. If the Dalvik Cache does not solve the problem, actually only resets the device to factory settings (Caution: All data is lost!).

Google Play Error 497

Problem: Can not install update.

Solution: In addition to the general solution approaches, you should also try to move the app back to the internal memory and not to the SD card. Go to Settings> Apps> Download, select the app, and change its location.

Google Play Error 498

Problem: Google Play Store downloads are interrupted

Solution: This may be due to the Internet connection, but it may also be the cache. Clears the Android cache when it is full.

Google Play Error 501

Problem: After an Android update, apps can no longer be installed.

Solution: Uninstalled in app settings when downloaded all apps with [Name]. If you can not install apps after that, try one of the general solution approaches.

Google Play Error 505

Problem: During installation, the Play Store refuses to install an app with the low-level error 505.

Solution: In fact, this error is a security measure. The error occurs when two different apps want to create an identically named authorization in the system. This error can occur when a developer integrates functions from one of his apps into another. This occurred, for example, for users who had installed the DB ticket app and now install the DB Navigator, which now contains all the functions of the ticket app. Uninstall simply the old app of the developer (in the case of the rail the DB ticket app) and the error should disappear.

Alternative solution: It is more difficult, should the solution just sketched no remedy. Because then you have to find out which installed app caused the problems. This is achieved by downloading the App APK and installing it using ADB. Via ADB, Android is launching the package name of the app, which already has the - now doubled - authorization on your system. The following steps are required:

  • Install the ADB driver
  • Enable ADB Debugging
  • APK file of the new app, for example, at
  • APK with the adb command: adb install [packagename] .apk
  • An error message appears in the command line: INSTALL_FAILED_DUPLICATE_PERMISSION
  • This is followed by the problematic authorization and then the field: pkg = [package name]
  • This package causes the problems - and you can now decide if you want to uninstall this package or to abandon the installation of the other app.
  • It is best to report the bug to the developers of the app to resolve the source error.

Google Play Error 905

Problem: Apps can not be downloaded.

Solution: Resets the Play Store completely.

Google Play Error 919

Problem: A downloaded app does not open or is not installed.

Solution: This Google Play error message is uncomplicated and unambiguous. In this case, the internal data memory of the device is simply full. Free memory.

Google Play Error 920

Problem: App could not be downloaded.

Solution 1: To correct this error, you must deactivate your WLAN or mobile data volume and turn it on again. After that, restart your Google Play Store and try again.

Solution 2: Reset your Google Account.

Solution 3: Clears the app cache of the play store.

Google Play error 921

Problem: Apps can not be downloaded.

Solution: In addition to deleting and re-creating the Google account, the setup of a second account can help.

Google Play Error 923

Problem: Apps can not be downloaded and / or the Google Play account can not be synchronized.

Solutions: It is already sufficient to empty the smartphone's memory. Otherwise, you'll always find reports from users who have solved the problem by resetting the app settings (Settings> Apps> three points on the top right> Reset App Settings).

Google Play Error 927

Problem: Downloads do not work because an update of the Google Play store is in progress.

Solutions: The obvious solution is to wait until the end of the update. In some cases the problem persists. If a simple restart of the device does not help, reset the Google Play services cache.

Google Play Error 944

Problem: Can not download updates. Error 944 is unfortunately not documented by Google, so that some rumors around a possible cause in the Internet circulate. The most plausible of this is that Google's server had difficulties or was partially offline due to maintenance work, and that did cause problems globally, but not for all apps.

Solutions: In most cases, it was easy to wait.

Google Play Error 963

Problem: Apps can not be updated. There is an error in the app cache of the Play Store or the new Play Store version is faulty or the app can not be written to the SD card.

Solutions: Deletes the Play Store app cache or deletes the app data.

If it is on the SD card, go to Settings> Memory and USB and type SD card eject. Installs the app and then reinstalls the SD card. If necessary, you must first move to Settings> Apps> All> [App> App]> Move to Internal Memory. After the successful update you can reverse this step again.

Final remarks

Unfortunately, it is not easy for all devices and version numbers to say "if error code ABC occurs, then make XYZ". Often the problems on different devices are presented in different ways.



Cool Android Tips | Android Tips And Tricks: Google Play Error: There is a solution for each error message
Google Play Error: There is a solution for each error message
The Google Play Store is not only an inexhaustible source of new apps, but also numbers error codes. Here are the ...
Cool Android Tips | Android Tips And Tricks
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